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Important Information About Fraudulent UK Tour Tickets

NickLong's picture
on July 17, 2017 - 6:02am


Ed's promotors alongside the National Trading Standards Cyber Crime team have identified many multiple purchases which are in contravention of the terms and conditions for the sale of the Ed Sheeran tickets.

As a result up to 10,000 tickets for his UK tour have now been cancelled and are being returned back into the market place for individual fans to purchase at face value. 

If you are concerned that you may have been defrauded by any of the secondary ticketing companies then please consult the FanFair Alliance website, where you can find a step by step guide on how to seek a refund.

Please DO NOT buy from from unauthorsied sites such as, and, as these companies are re-selling unauthorised tickets that will not permit admission to Ed’s concerts.

A reminder that the Official Ticket Vendors are:


Any tickets resold will not be valid unless resold through Ed's official resale partner, which allows fan to fan sales at face value + booking fee.

Fans are reminded that to gain admission to the shows they must bring:

  1. The tickets
  2. The booking confirmation
  3. The credit card (or photocopy) used for the purchase and shown on the booking confirmation
  4. A valid photo ID matching the customer name on the booking confirmation
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